Privacy Policy

Information We Collect

When you place an order or contact us, we may collect:

• Full Name
• Email Address
• Phone Number
• Billing and Shipping Address
• Payment Information (processed securely through Razorpay)
• Order and purchase details

We may also collect basic technical information such as browser type and device information to improve website performance.

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Send order updates and tracking details
• Improve our products and website experience
• Prevent fraudulent activity
• Comply with legal obligations

We do not sell or rent your personal information to third parties.

Payment Security

All payments on Crafted Compass are processed securely through trusted payment gateway providers such as Razorpay.

We do not store your full debit/credit card information on our servers.

Shipping & Delivery

We work with multiple courier and logistics partners to deliver orders across India.

To complete deliveries, necessary shipping information such as your name, address, and contact number may be shared with delivery partners.

Guest Checkout

Customers may place orders using guest checkout without creating an account.

You are responsible for providing accurate billing and shipping information during checkout.

Product Information & Safety

Crafted Compass offers products including:

• Fidget toys
• Desk accessories
• Miniatures
• Organizers
• Custom products

Minor variations in texture, finish, or color may occur and are considered normal.

Some products may contain small parts.

Warning: Not suitable for children under 3 years of age.

Adult supervision is recommended where necessary.

Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online system can guarantee complete security.

Third-Party Services

Our website may use trusted third-party services for:

• Payment processing
• Shipping and logistics
• Website hosting and maintenance

These providers only receive information necessary to perform their services.

Your Rights

You may contact us at any time to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Ask questions regarding how your information is used

Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised update date.

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